FAQ’s

On this page you’ll find a list of Frequently Asked Questions with some useful information about how we operate and what to expect from us when you rent a property through gites-provençe. Should you have any further questions, please don’t hesitate to contact us by phone – 0033 (0)6 43 35 51 25 or email – [email protected]

Terms and conditions

The booking process

Payment of the rental fee and deadlines

Can I pay by Credit Card or PayPal?

Why do I have to pay a Safety Deposit?

Your holiday and information

How do I get the key and who welcomes me on the spot?

What do I do, if I have a complaint?

Quality of the gites-provençe holiday rentals

Changes to the agreement

Cancellation Policy

Standard content in the Holiday home

Who we are